About Motor Trade Legal Support Ltd
helps used car dealers confidently manage their obligations under the Consumer Rights Act with practical, dealer-focused support.We assist with dispute resolution, complaint handling, and case management—helping you reduce stress, save time, and protect your reputation. Our team also drafts clear, professional customer correspondence on your behalf, giving you solicitor-level support without the high costs.In addition, we strengthen your business through improved sales documentation, warranty wording, and processes, while providing compliance guidance to help you spot risks early and handle issues consistently.Whether you need ongoing support or help with a single dispute, we provide fast, structured, and commercially focused solutions—so you can trade with confidence.
We are an independent consultancy service and are not a law firm. Our expertise lies in supporting motor dealers and dealerships in managing complex customer disputes by providing practical guidance and industry-focused consultancy. Our services include assistance with matters relating to the Consumer Rights Act, vehicle return policies, complaint handling, documentation, record keeping, customer communications, dispute prevention strategies, and best practice procedures.Our recommendations are based on our industry knowledge and experience and are intended to help businesses make informed decisions, improve compliance, and strengthen their internal processes. By using our services, you acknowledge that our consultancy is advisory in nature and should not be considered a substitute for independent legal advice.